When can I access my items?
You may access your items Monday through Sunday from 6:00 a.m. to 7:00 p.m.
Is my property automatically insured when in your facility?
A Vineyard Self Storage is a rental facility only. We are not responsible for your property and/or your belongings stored inside our units. We encourage you to seek coverage for your property through homeowner’s or renter’s insurance.
What happens if I lose the key to my lock?
If you are unable to access your unit, please contact our management office. We will contact our maintenance personnel and schedule an appointment to cut your lock. To keep your belongings secure, we require that you provide photo identification in order for us to cut your lock.
What type of lock do you recommend for my storage unit?
We recommend disc locks as the most secure lock type for your storage unit as they cannot be broken by bolt cutters.
Do I need to bring my own lock?
Renters must provide their own locks for their units. Locks are available for purchase at the front office.
Will my items be safe at your facility?
At A Vineyard Self-Storage, we prioritize security. Our facility has many security features including individually alarmed units, electronic video surveillance, electronic gate access and daily lock checks. We also contract a security company to ensure that all units are secured and all individuals have vacated the property after the front gate locks for the night.